Birdeye is seeking a Social Media Content Specialist for a unique remote, US-shift role. This is a permanent, full-time managed services position, focused on delivering premium client service. Candidates must have at least three years of experience in social media strategy, digital marketing, or client-facing roles in an agency or managed services environment.

Responsabilidades do dia a dia

The role centers around managing and executing social media content strategies for multiple clients. You will create, schedule, and publish posts across platforms like Facebook, Instagram, LinkedIn, and X, tailored to each brand’s voice and objectives.

Responsibilities include monitoring reviews on Google, Facebook, Yelp, and industry-specific portals, responding aptly to safeguard clients’ online reputations. Regular engagement tracking, trend spotting, and identifying PR-sensitive content are also crucial.

The job requires close collaboration with the enablement and customer success teams to align on strategy. You’ll develop custom client reports, analyze social metrics, and provide actionable recommendations monthly.

Content creation duties involve copywriting and occasionally basic graphics or video edits. Organization and attention to timely content calendars and operational excellence are vital for seamless delivery.

Adaptability is key, since you’ll need to stay updated with evolving algorithms, social trends, and best practices.

Advantages of Working Here

This opportunity is highly flexible due to its remote nature, making work-life balance achievable. You’ll handle varied clients, keeping the job fresh and dynamic.

Birdeye emphasizes white-glove client service, so you continually develop key client management skills. There’s potential for tangible career growth in digital marketing and social media strategy.

Possíveis desvantagens

The fast-paced, multi-client environment requires outstanding organizational skills. Handling urgent and PR-sensitive situations might be stressful. Managing across different time zones could affect personal schedules.

Adapting quickly to social platform changes and client preferences is necessary, which may be challenging for those who prefer routine. Expectations are consistently high for performance and client satisfaction.

Veredicto final

If you thrive in digital marketing, enjoy client interaction, and want a remote-first, fast-evolving opportunity, Birdeye’s Social Media Content Specialist role is a strong fit. It balances creative strategy, operational responsibility, and professional growth prospects, ideal for those passionate about social media and stellar client relations.