Head of Customer Protection - Remote

MyState Limited

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Set and lead the Financial...

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Head of Customer Protection - Remote

MyState Limited

Updated 19 hours ago
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Canberra 📅 2026-04-10

About this role

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Set and lead the Financial Crime Operations and Customer Protection strategy, including AML/CTF operations, transaction monitoring, cu

About the Company

MyState Limited is a financial services company focused on providing innovative solutions to its customers while ensuring their safety and security.

Key Highlights

  • ✓ Lead initiatives to combat financial crime and fraud.
  • ✓ Make impactful decisions that prioritise customer welfare.
  • ✓ Work remotely while collaborating with a dedicated team.
  • ✓ Contribute to community safety through proactive measures.

💡 Honest Take: This role offers an opportunity to make a real difference in customer protection, but it may come with high stress due to the nature of financial crime. Ensure you are prepared for the demands of leadership in a critical area.

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