Customer Service Representative - Remote

Mind Friend

Work from wherever you're most productive. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the...

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Customer Service Representative - Remote

Mind Friend

Updated 14 hours ago
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Cape Town Remote 📅 2026-03-27

About this role

Work from wherever you're most productive. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. You have 1–2 years in a remote customer-facing role (SaaS or Tech experience is

About the Company

Mind Friend is a rapidly expanding telehealth platform focused on delivering compassionate psychological support to clients in the comfort of their homes.

Key Highlights

  • Work remotely from anywhere you feel most productive
  • Join a supportive team dedicated to mental health
  • Ideal for candidates with 1-2 years of remote customer service experience
  • Opportunity to contribute to a meaningful mission in healthcare

💡 Honest Take: While the flexibility of remote work is appealing, candidates should be prepared for the challenges of supporting clients in a telehealth environment, which can be emotionally demanding.

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