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Shift Leader - Customer Service Associate
Potbelly - Willow Festival
We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. They will lead a shift by managing and developing associates to...
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Northbrook
📅 2026-04-17
About this role
We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. You
About the Company
Potbelly is a popular restaurant chain known for its toasted sandwiches and welcoming atmosphere, focusing on community and customer service.
Key Highlights
- ✓ Lead shifts to ensure exceptional customer service and product quality.
- ✓ Manage and develop team members for optimal performance.
- ✓ Drive sales growth while keeping costs under control.
- ✓ Foster an inclusive and collaborative work environment.
💡 Honest Take: This role is ideal for those looking to advance in the hospitality industry, but candidates should be prepared for the challenges of managing a team in a fast-paced environment.
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