Customer Service Executive - Mandarin Speaker

SummitNext Technologies Sdn Bhd

Role Overview The Customer Service Executive will be responsible for managing customer enquiries across email, live chat, and phone channels while ensuring timely and accurate first-time...

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Customer Service Executive - Mandarin Speaker

SummitNext Technologies Sdn Bhd

Updated 3 days ago
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Johor 📅 2026-04-12

About this role

Role Overview The Customer Service Executive will be responsible for managing customer enquiries across email, live chat, and phone channels while ensuring timely and accurate first-time resolution.This role supports regional telco, IT, and social media projects, requiring a service-focused mindset

About the Company

SummitNext Technologies Sdn Bhd specializes in providing innovative solutions for the telecom and IT sectors.

Key Highlights

  • Manage customer enquiries via email, live chat, and phone.
  • Focus on achieving timely and accurate resolutions.
  • Support regional telco and IT projects.
  • Opportunity to work in a dynamic service-focused environment.

💡 Honest Take: This role is ideal for those fluent in Mandarin and looking to grow in customer service, but it may involve high-pressure situations during peak hours.

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