Customer Support Agent - Vodafone UK & Ireland

VOIS Egypt

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and...

Customer Support Agent - Vodafone UK & Ireland

VOIS Egypt

Updated 1 day ago

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Cairo دوام كامل

About this role

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job Description Act as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.Benefits Very Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase Job Requirements Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply

About the Company

VOIS provides innovative services in the telecommunications sector, focusing on customer service and technology solutions.

Key Highlights

✓ Front-line customer support for Vodafone Ireland.
✓ Hybrid work model with 2 days in the office.
✓ Attractive benefits including profit sharing and annual salary increase.
✓ Comprehensive health and life insurance coverage.

💡 Honest Take: This role offers a solid package for those looking to enter customer support, but the hybrid model may not suit everyone and could require flexibility in work hours.

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