Customer Service Advisor, West Lothian Civic Centre

WEST LOTHIAN COUNCIL

The Customer Service Centre is the main access point for a wide range of council services, we are operational 24/7 providing confidential advice and support for citizens of West Lothian. Do you...

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Customer Service Advisor, West Lothian Civic Centre

WEST LOTHIAN COUNCIL

Updated 22 hours ago
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Livingston 📅 2026-04-10

About this role

The Customer Service Centre is the main access point for a wide range of council services, we are operational 24/7 providing confidential advice and support for citizens of West Lothian. Do you have the ability to work in a fast pace, evolving environment? Do you aim to provide a positive experience

About the Company

West Lothian Council provides essential services to the local community, ensuring support is accessible to all citizens.

Key Highlights

  • ✓ 24/7 operational support for council services
  • ✓ Opportunity to make a positive impact on citizens' experiences
  • ✓ Fast-paced and evolving work environment
  • ✓ Confidential advice and support provided
  • ✓ Collaboration with a dedicated team

💡 Honest Take: This role requires adaptability and resilience, as the fast-paced environment can be challenging for those unaccustomed to high-pressure situations.

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