Customer Service Advisor, West Lothian Civic Centre

WEST LOTHIAN COUNCIL

Do you have the ability to work in a fast pace, evolving environment? Do you aim to provide a positive experience for your customer? Are you fantastic with people; after all you will be our first...

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Customer Service Advisor, West Lothian Civic Centre

WEST LOTHIAN COUNCIL

Updated 2 days ago
Apply now →
Livingston 📅 2026-04-10

About this role

Do you have the ability to work in a fast pace, evolving environment? Do you aim to provide a positive experience for your customer? Are you fantastic with people; after all you will be our first point of contact for our customers and play a key role in providing the help, support and empathy needed

About the Company

West Lothian Council provides essential services to the local community, ensuring support is accessible to all citizens.

Key Highlights

  • ✓ 24/7 operational support for council services
  • ✓ Opportunity to make a positive impact on citizens' experiences
  • ✓ Fast-paced and evolving work environment
  • ✓ Confidential advice and support provided
  • ✓ Collaboration with a dedicated team

💡 Honest Take: This role requires adaptability and resilience, as the fast-paced environment can be challenging for those unaccustomed to high-pressure situations.

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