Income Maximisation and Benefits Advisor

London Borough of Richmond upon Thames and London Borough of Wandsworth

A local government authority in Greater London seeks an Income Maximisation Officer. The ideal candidate will have strong customer service skills, knowledge of welfare-based benefits, and...

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Income Maximisation and Benefits Advisor

London Borough of Richmond upon Thames and London Borough of Wandsworth

Updated 1 hour ago
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England 📅 2026-04-12

About this role

A local government authority in Greater London seeks an Income Maximisation Officer. The ideal candidate will have strong customer service skills, knowledge of welfare-based benefits, and experience in complex customer interactions. The role requires resilience and exceptional communication abilitie

About the Company

The London Borough of Richmond upon Thames and Wandsworth is a local government authority focused on delivering high-quality services to its residents.

Key Highlights

  • ✓ Strong focus on customer service and support
  • ✓ Involves managing complex welfare benefit interactions
  • ✓ Opportunity to help vulnerable residents maximise their income
  • ✓ Non-remote position requiring in-person engagement

💡 Honest Take: While this role offers the chance to make a real difference in the community, candidates should be prepared for the challenges of managing complex cases and navigating local government processes.

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