Consumer Relations Manager

Abia State Civil Service Commission

Coordinating the activities of the Customer Service Standards, Customer Enlightenment and Education and Customer Complaints Units.Monitor and ensure implementation of all relevant consumer...

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Consumer Relations Manager

Abia State Civil Service Commission

Updated 2 hours ago
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Umuahia 📅 2026-03-16

About this role

Coordinating the activities of the Customer Service Standards, Customer Enlightenment and Education and Customer Complaints Units.Monitor and ensure implementation of all relevant consumer protection laws.Coordinate data collection, analysis, assessment, and monitoring of customer-related operations

About the Company

The Abia State Civil Service Commission is responsible for maintaining and overseeing civil service operations within Abia State, focusing on public service efficiency and compliance.

Key Highlights

  • Coordinate customer service standards and education initiatives.
  • Monitor compliance with consumer protection laws.
  • Analyze and assess customer-related operations effectively.
  • Handle customer complaints and feedback systematically.

💡 Honest Take: This role is vital for enhancing customer experience but may involve dealing with challenging complaints and regulatory complexities.

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