Service Delivery Lead
Smart IT Frame LLC
Title: MLL Service Delivery Lead RD Labs IT. Own end to end delivery reliability and continuous improvement of IT services that enable RD innovation across multiple MedTech business units Ensure...
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Jacksonville
📅 2026-04-15
About this role
Title: MLL Service Delivery Lead RD Labs IT. Own end to end delivery reliability and continuous improvement of IT services that enable RD innovation across multiple MedTech business units Ensure secure compliant and resilient operations across lab computing instrument workstations segmented ICE netw
About the Company
Smart IT Frame LLC specializes in IT service delivery and operational technology, particularly in scientific research and development environments.
Key Highlights
- ✓ Manage end-to-end delivery reliability of IT services.
- ✓ Support scientific RD operational technology and data systems.
- ✓ Utilize ITIL-aligned practices with ServiceNow and Jira.
- ✓ Focus on continuous improvement in service delivery.
- ✓ Hands-on involvement with instrument PCs and controllers.
💡 Honest Take: This role demands a solid understanding of both IT service management and scientific research contexts, which may be challenging for those without relevant experience.
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