Freight Forwarding Customer Service Representative

Gulf Agency Company

Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the...

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Freight Forwarding Customer Service Representative

Gulf Agency Company

Updated 9 hours ago
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Abu Dhabi 📅 2026-04-11

About this role

Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the possible time frame of response to inquiries. Timely closure of jobs, by duly uploading vendor invoices, cus

About the Company

Gulf Agency Company is a leading logistics provider in the UAE, specializing in freight forwarding and supply chain solutions.

Key Highlights

  • ✓ Respond to customer inquiries promptly and accurately.
  • ✓ Provide suitable quotes within requested time frames.
  • ✓ Maintain clear communication regarding delays and updates.
  • ✓ Ensure timely closure of jobs with proper documentation.
  • ✓ Work in a dynamic team environment in Abu Dhabi.

💡 Honest Take: This role is ideal for individuals who thrive in fast-paced environments but may involve managing customer expectations during delays.

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