Customer Service Advisor - Hybrid - Flexible Hours

Capita

Having the ability to work to stringent customer service SLA’s and KPI’s. You’ll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and...

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Customer Service Advisor - Hybrid - Flexible Hours

Capita

Updated 1 day ago
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Cork 📅 2025-07-10

About this role

Having the ability to work to stringent customer service SLA’s and KPI’s. You’ll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the needs of customers at the heart of everything they do. As a Customer Service Agent, you wil

About the Company

Capita is a leading provider of business process management and integrated professional support service solutions, known for delivering high-quality customer service.

Key Highlights

  • Flexible working hours, full or part time
  • Focus on customer-centric service delivery
  • Opportunity to join a dedicated and professional team
  • Work towards measurable service level agreements (SLAs)
  • Hybrid work model allows for a balance of office and remote work

💡 Honest Take: This role is ideal for individuals who thrive in structured environments and enjoy helping customers, though it may require adaptability to meet strict performance metrics.

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