Shift Leader - Customer Service Associate

Potbelly - Dublin, OH

You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music,...

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Shift Leader - Customer Service Associate

Potbelly - Dublin, OH

Updated 2 days ago
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Dublin 📅 2026-04-07

About this role

You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - Y

About the Company

Potbelly is a popular restaurant chain known for its sandwiches and lively atmosphere, focusing on customer satisfaction.

Key Highlights

  • ✓ Engage with customers to provide an enjoyable dining experience
  • ✓ Utilize strong communication skills to manage team interactions
  • ✓ Solve problems effectively in a bustling restaurant environment
  • ✓ Work in a dynamic setting with a lively atmosphere

💡 Honest Take: This role is ideal for those who thrive in busy environments and enjoy direct customer interaction, but it may not suit individuals who prefer quieter workplaces.

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