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Telesales & Customer Service Representative
Cpl
Customer Service – Handle calls, emails and web-chats coming into the business and pre-call planning / preparation, understand the importance of voice, being polite and engaging, an active...
About this role
About the Company
Cpl is a well-established recruitment agency in Ireland, specialising in connecting talent with opportunities across various sectors.
Key Highlights
- ✓ Engage with customers via calls, emails, and web-chats.
- ✓ Develop strong listening skills to understand customer needs.
- ✓ Pre-call planning to ensure effective communication.
- ✓ Focus on being polite and engaging to enhance customer experience.
💡 Honest Take: This role is ideal for those who enjoy direct customer interaction but may require strong multitasking skills and the ability to manage distractions.
We may receive a referral fee when you apply through our links.
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