Job Description Job Title: Customer Service Representative Location: Alexandria, Egypt (Hybrid) Company: VOIS Account: Vodafone UK Job Type: Full-time About the Role: Are you passionate about delivering exceptional customer service? Join Vodafone UK as a Customer Service Representative! This full-time hybrid role offers a dynamic and engaging work environment where you will be responsible for resolving inquiries, addressing issues, and ensuring customer satisfaction on a daily basis. Key Responsibilities: • Deliver exceptional customer service to all customers. • Handle customer inquiries efficiently and resolve issues promptly. • Ensure high levels of customer satisfaction through effective communication and problem-solving. • Maintain meticulous attention to detail in all customer interactions. Job Requirements • Fluency in English is essential. • Open to graduates, dropouts or gap year students. • Residents of Alexandria or those willing to relocate are welcome. • Strong interpersonal and communication skills. • No previous customer service experience required. • Ability to handle customer inquiries and resolve issues efficiently. • Excellent problem-solving abilities and attention to detail.