Service and Warranty Advisor

Ernest Gordon Recruitment

The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in...

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Service and Warranty Advisor

Ernest Gordon Recruitment

Updated 2 days ago
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London 📅 2026-04-11

About this role

The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genu

About the Company

Ernest Gordon Recruitment is a reputable recruitment agency specialising in connecting candidates with roles in the manufacturing sector.

Key Highlights

  • ✓ Handle customer enquiries via calls and emails
  • ✓ Support the Technical Customer Service Advisor team
  • ✓ Ensure accurate updates in the CRM system
  • ✓ Assist with general enquiries and warranty processes

💡 Honest Take: This role is ideal for those who enjoy customer interaction and administrative tasks, but it may lack the excitement of more hands-on positions in manufacturing.

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