Associate Manager, Customer Service - MEA

Stryker

Develops and manages return materials authorization (RMA) processes for ensuring customer returns exchanges service and repairs are done with speed and accuracy and all client/customer service...

إعلان

Associate Manager, Customer Service - MEA

Stryker

تم التحديث 1 day ago
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Dubai 📅 2026-03-30

حول هذا الدور

Develops and manages return materials authorization (RMA) processes for ensuring customer returns exchanges service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. Manages customer retention (CRM) including participating in the resolution of

عن الشركة

Stryker is a global leader in medical technology, focused on innovative products and services to improve patient outcomes.

النقاط الرئيسية

  • ✓ Manage return processes for efficient customer service.
  • ✓ Ensure speedy resolution of client service delivery issues.
  • ✓ Participate in customer retention strategies.

💡 خذ صادقة: This role is crucial for improving customer satisfaction but may involve handling challenging situations and high-pressure scenarios. Candidates should be prepared for a fast-paced environment.

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