Process Associate (Freshers) positions are now open for recent graduates looking to start their careers in an international BPO environment. As this is a full-time job, the work will be carried out during US shifts (night shifts), and candidates will benefit from weekends off. This offer is especially appealing to those who have completed a degree in 2024 or 2025, holding B.Sc, B.Com, BBA, MBA, MCom, or BCA qualifications, and who don’t have any backlogs.

Candidates must have excellent communication skills and be ready to work from the office. Those applying should possess up to one year’s experience in a voice process or email chat domain, although freshers are also encouraged. Proper relieving or resignation acceptance from the previous organization is necessary to participate in this opportunity. Transport facilities are provided for safe commute and convenience during odd hours.

Day-to-Day Responsibilities

Selected candidates will handle customer interactions through voice or email chat, addressing queries and providing support as required. The work is dynamic, requiring quick learning and problem-solving skills. Consistent attendance and punctuality are expected as you’ll be operating in US time zones. Since this is a client-facing role, professionalism and attention to detail are crucial. Comprehensive training will be provided to ensure you’re confident and knowledgeable in daily operations.

Pros of the Position

The role is ideal for fresh graduates seeking corporate experience in a global environment. Paid transportation removes logistical worries, supporting work-life balance despite the night shift. Weekends off ensure you get adequate rest and time for personal pursuits. Being surrounded by like-minded recent graduates fosters a comfortable and supportive atmosphere. The requirement for a clean slate (no backlogs) encourages career-focused individuals.

Cons to Consider

Night shifts can be challenging for some, especially if you aren’t accustomed to working at night. The requirement to present proper relieving documents is strict, which could limit eligibility for some candidates. Since the work-from-office model is enforced, remote flexibility is not available. The job may get repetitive due to the process-oriented nature. Occasionally, dealing with demanding customers can be stressful for beginners.

Final Verdict

If you’re a recent graduate, have finished your degree without any backlogs, and are enthusiastic about kick-starting your corporate journey, this Process Associate (Freshers) offer is worth considering. Supportive training, paid transport, and clear career entry requirements make it a solid opportunity for long-term growth. Just be sure you’re comfortable with night shifts and working on-site before applying.