Foodpanda is hiring for the Partner Service Agent position. This is a part-time opportunity with flexible working shifts. Candidates should be able to work 6 days a week, 6 hours per day, across varying shifts. A successful applicant is expected to have completed HSC or A level education, possess strong communication and typing skills, and adapt quickly to changes. Salary details are not listed, but the role offers a dynamic entry point into a global delivery platform.

What You’ll Do Everyday

As a Partner Service Agent, your main responsibility is to handle inbound and outbound chats and calls, assisting customers, and resolving their issues promptly. You’ll manage live chat on the system, requiring a typing speed of 30-50 words per minute. Additionally, you will process orders on the backend and follow up on assigned tasks within set timelines. Working under a dynamic environment, readiness to adapt and multitask is a must to provide excellent support.

Advantages of the Role

One of the standout pros of this job is the flexible schedule. This is ideal for students or individuals looking to balance other commitments. The position also offers a chance to strengthen valuable skills, such as client communication, typing, and problem-solving, opening doors for future career growth within the delivery and customer support sectors.

Potential Drawbacks

The work can sometimes be repetitive, as it involves responding to numerous customer queries and order issues throughout your shift. Additionally, because shifts can vary and include weekends, some may find it demanding to maintain a consistent routine. Adaptability and resilience are important to thrive in this role.

Our Final Verdict

The Foodpanda Partner Service Agent job is a great choice for those seeking part-time, skill-building work in a fast-growing sector. While the routine can be challenging, the ability to gain real customer service experience and the flexibility of shifts make it an attractive option for many candidates.