Kanchpur Furniture is offering the position of Customer Service Representative. The job provides a monthly salary between ৳8000 and ৳15000, targeting candidates who have at least completed their HSC. This is a full-time role, and both freshers and experienced individuals are welcome to apply. You can also expect flexible shift options and a supportive team environment.

Day-to-Day Responsibilities

As a Customer Service Representative, your main task will be to confirm orders through phone calls, messages, and WhatsApp. You’ll guide customers by sharing information about products and services, and assist with any issues they may have, always handling queries professionally.

It’s also important to coordinate closely with your team, ensuring good communication and smooth workflow throughout your shift. Additional duties include following up with potential buyers and keeping accurate records of customer interactions.

Beyond these, you may need to collaborate on improving customer satisfaction procedures and share feedback with management. The company looks for individuals who speak confidently and possess a positive, patient attitude, even under pressure.

Job Advantages

The role comes with attractive benefits for motivated job-seekers. Performance bonus opportunities and partially subsidized lunch facilities are provided. You also benefit from bi-annual salary reviews to reward strong performance and growth within the company.

In addition, the ability to work flexible shifts allows for a better work-life balance and personal convenience. This is a great way to build real-world customer service skills for your CV.

Potential Challenges

Managing customer inquiries via multiple platforms can be demanding, especially during busy periods. Patience and adaptability are essential to handle the pressure.

Long working hours, depending on the shift, may not suit everyone. You must be resilient and manage your time carefully to succeed in this job.

Final Verdict

If you are looking for a stable job offering growth, flexibility, and the chance to develop key communication skills, this Customer Service Representative role stands out. With strong team support and performance-based rewards, it suits those committed to building a professional career in customer service.